> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wave.sa/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a campaign

> Creates a campaign: Wave calls each recipient, paces the calls under your concurrency cap and call limits, retries the ones that did not answer, and runs machine detection first on each answered call. A person hears the stored callflow `callflow_name`; a machine gets the optional `voicemail_message` after the beep. Recipients: 1 to 10000 KSA numbers (5 with a sandbox key), each with an optional `reference` (at most 64 characters, never spoken). Duplicates are removed; the response gives the accepted and removed counts. `caller_id` must be a number your account owns (a sandbox key always presents the shared sandbox number). `max_concurrent` defaults to half your concurrency cap and must be below it. Without `start_at` (or with a past one) the campaign starts at once. `calling_window` is a daily window in KSA time. The body may be up to 2 MB. Requires the `campaigns:write` scope, and stored callflows to be enabled (409 CAMPAIGN_NEEDS_IVR). Needs campaigns to be enabled on the environment (503 until then); not available in production yet.



## OpenAPI

````yaml /api-reference/openapi.json post /v1/campaigns
openapi: 3.1.0
info:
  title: Wave API
  version: 1.0.0
  description: >-
    Wave API Platform — voice, numbers, and messaging for Saudi Arabia. Request
    schemas are GENERATED from the @wave-sa/shared Zod schemas — do not edit by
    hand (run `pnpm --filter @wave-sa/api generate:openapi`).
servers:
  - url: https://api.wave.sa
security:
  - bearerAuth: []
paths:
  /v1/campaigns:
    post:
      tags:
        - Campaigns
      summary: Create a campaign
      description: >-
        Creates a campaign: Wave calls each recipient, paces the calls under
        your concurrency cap and call limits, retries the ones that did not
        answer, and runs machine detection first on each answered call. A person
        hears the stored callflow `callflow_name`; a machine gets the optional
        `voicemail_message` after the beep. Recipients: 1 to 10000 KSA numbers
        (5 with a sandbox key), each with an optional `reference` (at most 64
        characters, never spoken). Duplicates are removed; the response gives
        the accepted and removed counts. `caller_id` must be a number your
        account owns (a sandbox key always presents the shared sandbox number).
        `max_concurrent` defaults to half your concurrency cap and must be below
        it. Without `start_at` (or with a past one) the campaign starts at once.
        `calling_window` is a daily window in KSA time. The body may be up to 2
        MB. Requires the `campaigns:write` scope, and stored callflows to be
        enabled (409 CAMPAIGN_NEEDS_IVR). Needs campaigns to be enabled on the
        environment (503 until then); not available in production yet.
      operationId: createCampaign
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                name:
                  type: string
                  minLength: 1
                  maxLength: 100
                callflow_name:
                  type: string
                  minLength: 1
                  maxLength: 100
                caller_id:
                  type: string
                  maxLength: 20
                recipients:
                  type: array
                  items:
                    type: object
                    properties:
                      phone:
                        type: string
                        pattern: ^(\+966|0)(1[1-9]\d{7}|5\d{8}|800\d{7}|9200\d{6})$
                      reference:
                        type: string
                        maxLength: 64
                    required:
                      - phone
                    additionalProperties: false
                  minItems: 1
                  maxItems: 10000
                start_at:
                  type: string
                  format: date-time
                calling_window:
                  type: object
                  properties:
                    start:
                      type: string
                      pattern: ^([01]\d|2[0-3]):[0-5]\d$
                    end:
                      type: string
                      pattern: ^([01]\d|2[0-3]):[0-5]\d$
                  required:
                    - start
                    - end
                  additionalProperties: false
                max_attempts:
                  type: integer
                  minimum: 1
                  maximum: 5
                  default: 3
                retry_after_minutes:
                  type: integer
                  minimum: 10
                  maximum: 1440
                  default: 30
                max_concurrent:
                  type: integer
                  minimum: 1
                voicemail_message:
                  anyOf:
                    - type: object
                      properties:
                        type:
                          type: string
                          enum:
                            - play
                        url:
                          type: string
                          minLength: 1
                          maxLength: 2048
                      required:
                        - type
                        - url
                      additionalProperties: false
                    - type: object
                      properties:
                        type:
                          type: string
                          enum:
                            - say
                        text:
                          type: string
                          minLength: 1
                          maxLength: 500
                        language:
                          type: string
                          enum:
                            - ar
                            - en
                      required:
                        - type
                        - text
                      additionalProperties: false
              required:
                - name
                - callflow_name
                - recipients
              additionalProperties: false
      responses:
        '201':
          description: The campaign; no call is placed yet
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CampaignCreated'
        '400':
          description: >-
            Validation error: a bad phone row (the message names it), too many
            recipients, an unknown callflow, a missing caller ID,
            `max_concurrent` at or above your cap, or a bad play URL
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Missing or invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: >-
            The key lacks the campaigns:write scope, or the caller ID is not
            yours (CLI_NOT_OWNED)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '409':
          description: >-
            Stored callflows are not enabled on this environment
            (CAMPAIGN_NEEDS_IVR)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '413':
          description: The body is over 2 MB
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '503':
          description: Campaigns are not enabled for this environment
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
      security:
        - bearerAuth: []
components:
  schemas:
    CampaignCreated:
      type: object
      properties:
        id:
          type: string
          format: uuid
        name:
          type: string
        status:
          type: string
          enum:
            - scheduled
            - running
            - paused
            - stopped
            - completed
        callflow_name:
          type: string
        caller_id:
          type: string
        start_at:
          type: string
          format: date-time
        calling_window:
          type: object
          nullable: true
          properties:
            start:
              type: string
            end:
              type: string
        max_attempts:
          type: integer
        retry_after_minutes:
          type: integer
        max_concurrent:
          type: integer
        voicemail_message:
          type: object
          nullable: true
          properties:
            type:
              type: string
              enum:
                - play
                - say
            url:
              type: string
            text:
              type: string
            language:
              type: string
              nullable: true
        sandbox:
          type: boolean
        created_at:
          type: string
          format: date-time
        started_at:
          type: string
          format: date-time
          nullable: true
        completed_at:
          type: string
          format: date-time
          nullable: true
        recipients_accepted:
          type: integer
        duplicates_removed:
          type: integer
    Error:
      type: object
      description: Wave's standard bilingual error envelope.
      required:
        - error_code
        - message
        - message_ar
        - request_id
        - docs_url
      properties:
        error_code:
          type: string
          enum:
            - INVALID_API_KEY
            - EXPIRED_API_KEY
            - REVOKED_API_KEY
            - SANDBOX_KEY_NOT_ALLOWED
            - INSUFFICIENT_PERMISSIONS
            - API_KEY_REVEAL_UNAVAILABLE
            - RATE_LIMIT_EXCEEDED
            - RECAPTCHA_FAILED
            - SANDBOX_EXPIRED
            - OTP_INVALID
            - OTP_EXPIRED
            - OTP_TOO_MANY_ATTEMPTS
            - OTP_RESEND_TOO_SOON
            - OTP_SEND_FAILED
            - INVALID_PHONE_NUMBER
            - CALLBACK_NOT_FOUND
            - CALLBACK_ALREADY_CANCELLED
            - CALLBACK_NOT_CANCELLABLE
            - CALL_NOT_FOUND
            - CALL_FAILED
            - INSUFFICIENT_CREDITS
            - CALL_NOT_CONTROLLABLE
            - CALL_NOT_ACTIVE
            - CALL_NOT_ANSWERED
            - AGENT_LEG_NOT_CONNECTED
            - CALL_CONTROL_FAILED
            - CALL_CONTROL_UNSUPPORTED
            - CALL_CONTROL_DISABLED
            - INVALID_PLAY_URL
            - TRANSFER_IN_PROGRESS
            - TRANSFER_TARGET_INVALID
            - TRANSFER_LIMIT_REACHED
            - CALL_VELOCITY_EXCEEDED
            - CONFERENCE_FULL
            - CALL_ALREADY_IN_CONFERENCE
            - CONFERENCE_NOT_FOUND
            - CONFERENCE_ENDED
            - CAMPAIGNS_DISABLED
            - CAMPAIGN_NOT_FOUND
            - CAMPAIGN_INVALID_STATE
            - CAMPAIGN_NEEDS_IVR
            - QUEUE_CONTROL_FAILED
            - QUEUE_SERVICE_UNAVAILABLE
            - RECORDING_NOT_FOUND
            - RECORDING_URL_EXPIRED
            - RECORDING_SERVICE_UNAVAILABLE
            - CALLFLOW_AUDIO_SERVICE_UNAVAILABLE
            - CALLFLOW_VERSION_CONFLICT
            - VOICE_AUTH_DISABLED
            - VOICE_AUTH_NOT_FOUND
            - VOICE_AUTH_ASSURANCE_UNSUPPORTED
            - VOICE_AUTH_RATE_LIMITED
            - VOICE_AUTH_BLOCKED
            - VOICE_AUTH_BRAND_NOT_APPROVED
            - VOICE_AUTH_BRAND_NOT_FOUND
            - VOICE_AUTH_BRAND_INVALID_STATE
            - VOICE_AUTH_BRAND_DUPLICATE
            - VERIFY_DISABLED
            - VERIFY_NOT_FOUND
            - VERIFY_INVALID_CODE
            - VERIFY_MAX_ATTEMPTS
            - VERIFY_EXPIRED
            - VERIFY_RATE_LIMITED
            - VERIFY_SEND_FAILED
            - VERIFY_BLOCKED
            - VOICEMAIL_DISABLED
            - VOICEMAIL_NOT_FOUND
            - VOICEMAIL_RECORDING_NOT_FOUND
            - VOICEMAIL_SERVICE_UNAVAILABLE
            - VOICEMAIL_GREETING_INVALID
            - DLQ_REPLAY_DISABLED
            - DLQ_REPLAY_BROKER_UNAVAILABLE
            - MESSAGES_DISABLED
            - IVR_DISABLED
            - SANDBOX_INVALID_QUEUE
            - SANDBOX_QUEUE_UNAVAILABLE
            - SANDBOX_SIMULATED_SERVER_ERROR
            - SANDBOX_DESTINATION_NOT_ALLOWED
            - SANDBOX_MINUTES_EXCEEDED
            - WIDGET_ORIGIN_NOT_ALLOWED
            - PROJECT_NOT_FOUND
            - WEBHOOK_URL_INVALID
            - WEBHOOK_UNREACHABLE
            - WEBHOOK_LIMIT_EXCEEDED
            - WEBHOOK_URL_DUPLICATE
            - WEBHOOK_NOT_FOUND
            - WEBHOOK_VERIFICATION_FAILED
            - SIGNUP_EMAIL_TAKEN
            - SIGNUP_VALIDATION_FAILED
            - VITALPBX_PROVISIONING_FAILED
            - SIGNUP_FAILED
            - API_KEY_NOT_FOUND
            - API_KEY_REVEAL_FORBIDDEN
            - PRODUCTION_ACCESS_ALREADY_REQUESTED
            - PRODUCTION_TIER_REQUIRED
            - PRODUCTION_REQUEST_EXISTS
            - PRODUCTION_REQUEST_NOT_FOUND
            - PRODUCTION_REQUEST_INVALID_STATE
            - VALIDATION_ERROR
            - INTERNAL_ERROR
            - NOT_FOUND
            - PAYLOAD_TOO_LARGE
            - IDEMPOTENCY_KEY_CONFLICT
            - INVALID_CREDENTIALS
            - SESSION_REQUIRED
            - INVALID_ACCESS_TOKEN
            - EXPIRED_ACCESS_TOKEN
            - INVALID_REFRESH_TOKEN
            - EXPIRED_REFRESH_TOKEN
            - REFRESH_REUSE_DETECTED
            - REFRESH_ROTATION_RACE
            - SESSION_IDLE_TIMEOUT
            - WEB_CALLING_DISABLED
            - ORIGIN_NOT_ALLOWED
            - WEBRTC_CONCURRENCY_LIMIT
            - WCS_NOT_FOUND
            - WCS_EXPIRED
            - WCS_REVOKED
            - WCS_REUSE_DETECTED
            - WCS_NOT_ALLOWED_AS_BEARER
            - WEBRTC_PROVISIONING_FAILED
            - TURN_UNAVAILABLE
            - INVALID_IDENTITY
            - IDENTITY_CONFLICT
            - PROFILE_VALIDATION_FAILED
            - PASSWORD_VALIDATION_FAILED
            - INVALID_CURRENT_PASSWORD
            - PASSWORD_SSO_ONLY
            - SETUP_ALREADY_COMPLETE
            - INVALID_NATIONAL_ID
            - NAFATH_INITIATE_FAILED
            - NAFATH_NOT_VERIFIED
            - NAFATH_REJECTED
            - NAFATH_EXPIRED
            - NAFATH_ALREADY_REGISTERED
            - NAFATH_INVALID_WEBHOOK
            - NAFATH_ALREADY_VERIFIED
            - NAFATH_REQUIRED
            - ADMIN_UNAUTHORIZED
            - ADMIN_INVALID_CREDENTIALS
            - ADMIN_ORG_OWNER_EMAIL_TAKEN
            - ADMIN_USER_NOT_FOUND
            - INSUFFICIENT_ROLE
            - LAST_OWNER
            - INVALID_SCOPE
            - NUMBER_NOT_AVAILABLE
            - NUMBER_NOT_FOUND
            - NUMBER_ALREADY_ASSIGNED
            - NUMBER_PROVIDER_ERROR
            - PORTING_INVALID_STATE
            - PORTING_NOT_FOUND
            - OWN_DID_NUMBER_REQUIRED
            - OWN_DID_NUMBER_NOT_AUTHORIZED
            - OWN_DID_NUMBER_UNAVAILABLE
            - SPEND_CAP_EXCEEDED
            - RATE_PLAN_NOT_FOUND
            - PAYMENT_FAILED
            - DUPLICATE_USAGE_EVENT
            - INVOICE_NOT_FOUND
            - PAYMENT_NOT_FOUND
            - PAYMENT_AMOUNT_MISMATCH
            - INSUFFICIENT_PROJECT_BALANCE
            - INSUFFICIENT_POOL_BALANCE
            - PROJECT_NOT_FOUND_FOR_ALLOCATION
            - ENGINE_UNAUTHORIZED
            - CALLFLOW_TENANT_NOT_FOUND
            - CLI_NOT_OWNED
            - WEBHOOK_UNAUTHORIZED
            - CHANNEL_NOT_CONFIGURED
            - WEBHOOK_PAYLOAD_INVALID
            - RECIPIENT_OPTED_OUT
            - QUIET_HOURS_ACTIVE
            - CONSENT_LOCKED_BY_END_USER
            - INVITE_NOT_FOUND
            - INVITE_NOT_PENDING
            - INVITE_EXPIRED
            - INVITE_ROLE_INVALID
            - INVITE_ALREADY_MEMBER
            - INVITE_EMAIL_OTHER_ORG
            - INVITE_ACCOUNT_DETAILS_REQUIRED
        message:
          type: string
          description: English message.
        message_ar:
          type: string
          description: Arabic message.
        request_id:
          type: string
        docs_url:
          type: string
          format: uri
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: sk_sandbox_* | sk_live_*
      description: >-
        Your API key from the Wave dashboard. Sandbox keys start `sk_sandbox_`;
        production keys start `sk_live_`. Send as `Authorization: Bearer <key>`.
        Some endpoints require a production key and specific scopes.

````

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